Legal & information

Terms & Conditions

By using Socialize Marketing’s website or services, you agree to these Terms & Conditions.

Services & Use

Socialize Marketing provides digital marketing services including Google Ads management, social media marketing, and content creation. Services are delivered based on the agreed scope, timelines, and requirements.

Clients are responsible for providing accurate information and timely approvals. Delays may impact delivery timelines.

Payments

All fees must be paid according to the agreed terms. Once work has commenced, payments are non-refundable unless explicitly stated otherwise in writing. Late or missed payments may result in temporary suspension or pausing of services until the account is settled.

Advertising & Results

Advertising spend on platforms such as Google or social media networks is not included in our service fees and is managed separately by the client. While we follow proven strategies and best practices, we cannot guarantee specific results, as campaign performance depends on market conditions, platform algorithms, and the client’s inputs.

Ownership & Confidentiality

All work, including content, campaigns, and materials, remains the intellectual property of Socialize Marketing until full payment has been received. All client information, data, and business details are treated as strictly confidential and are used solely for the purpose of delivering our services.

Liability & Changes

Socialize Marketing is not liable for third-party platform changes or indirect damages. We may update these Terms at any time, and continued use of services implies acceptance.

Contact

Socialize Marketing shall not be held liable for any changes, interruptions, or policy updates made by third-party platforms, nor for any indirect, incidental, or consequential damages arising from the use of our services. We reserve the right to update or modify these Terms at any time, and continued use of our services constitutes acceptance of any such changes.

Privacy Policy

Socialize Marketing values your privacy and is fully committed to protecting your personal information. We handle all data with care, transparency, and responsibility, ensuring your information remains secure and used only for legitimate business purposes.

Information We Collect

We may collect basic personal and business information such as your name, email address, phone number, and company details when you contact us, submit an inquiry, or use our services for communication and service-related purposes.

Policy Updates

This Privacy Policy may be updated or revised from time to time to reflect changes in our practices or legal requirements. Continued use of our website or services after any updates indicates your acceptance of the revised policy.

How We Use Information

Your information is used to deliver our services, communicate effectively with you, improve our offerings, and manage marketing campaigns. We do not sell, rent, or misuse your data, and it is handled only for legitimate business purposes.

Data Sharing

We may share necessary information with trusted third-party platforms, such as Google or social media networks, only when required to deliver our services and manage campaigns effectively. All such sharing is done responsibly and solely for service-related purposes.

Data Protection

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure, and to maintain the security and integrity of your data.

Contact

If you have any questions, concerns, or require further information regarding this Privacy Policy, please feel free to contact Socialize Marketing, and our team will be happy to assist you.

Frequently Asked Questions

What does social media management include?

+

Our social media management covers everything from strategy creation, caption writing, posting, community engagement, and analytics reporting. We fully manage your online presence so you can focus on running your business.

Which platforms do you manage?

+

We manage Instagram, TikTok, Facebook, LinkedIn, and Pinterest. If you need support on additional platforms, we can tailor your package accordingly

How do you create content for my business?

+

We begin with an onboarding session to understand your brand, audience, and goals. From there, we create custom content — including graphics, Reels, videos, and photography — all aligned with your brand identity.

Do I need to provide content?

+

You’re welcome to provide photos or videos, but it’s not required. Most clients prefer that we handle everything, including ideation, creation, and editing.

How often will you post on my social media?

+

Posting frequency depends on the package you select. We’ll recommend the best posting schedule based on your goals, industry, and growth targets.

What platforms do you run ads on?

+

We manage paid advertising across Meta (Facebook & Instagram), TikTok, Google, and LinkedIn. We recommend platforms based on where your audience will convert most effectively.

What’s included in your ads management service?

+

Our service includes campaign strategy, audience targeting, ad creative development, copywriting, budget optimisation, A/B testing, analytics, and monthly performance reporting.

Do you also create the ad content?

+

Yes. We create both visuals and copy for your ads, ensuring they align with your brand’s tone and marketing goals. If you already have assets you’d like us to use, we can incorporate them as well.

How much do I need to spend on ads?

+

Your ad spend is entirely flexible. During onboarding, we’ll recommend a budget based on your goals, industry competitiveness, and expected ROI.

What makes your ads management different?

+

We don’t rely on guesswork — we rely on data. Every decision, test, and creative is built with performance, ROI, and long-term growth in mind.

What types of content do you create?

+

We create a wide range of content including photography, videography, Reels, TikToks, graphics, branded visuals, product shots, behind-the-scenes footage, and storytelling content tailored to your brand.

Do you provide creative direction and content planning?

+

Yes — creative direction is a core part of our content creation service. We develop concepts, themes, shot lists, visual styles, and storytelling ideas tailored to your brand. We also plan each piece of content strategically so it aligns with your goals, audience, and overall social media strategy. You’ll know exactly what we’re creating, why we’re creating it, and how it supports your growth.

Do you offer on-site content shoots?

+

Yes. We can travel to your location for professional content shoots. For clients outside our area, we also offer remote content creation using shipped products or digital assets.

Can you create content without managing my social media?

+

Absolutely. Many clients work with us solely for monthly or one-off content creation, even if they handle posting and strategy themselves.

Do you handle editing as well?

+

Yes — all editing, retouching, colour grading, and formatting are included. Every asset is delivered ready to post.